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FAQ

Useful answers
before booking

Capacity, amenities, surroundings, arrival and booking: the essentials are gathered here to prepare your stay in the villa in Les Issambres with clarity.

Check-in starts from 4:00 pm. We welcome guests on site, hand over the keys and walk you through the villa. Check-out is before 10:00 am. A secure key box can be used for late arrivals.

The villa is located in a peaceful area of Les Issambres. You receive detailed directions and access instructions before arrival. A secure gate protects the entrance to the property.

Yes. Bedsheets, bath towels and large pool towels are included for your comfort.

Yes. All bedrooms as well as the main living space have reversible air conditioning to keep a comfortable temperature, even in high summer.

Yes. A baby cot and a high chair are available free of charge on simple request when booking.

A private Type 2 charging station is installed in the villa parking area. Its use is included in the stay.

Yes. The pool is usually heated from April to October depending on the weather. It is equipped with a compliant alarm system. Children remain under adult supervision.

Pets are subject to prior approval. Please contact us before booking and specify the type and number of animals.

An end-of-stay cleaning fee applies to maintain a high standard of cleanliness. A security deposit may be requested on arrival or through the booking platform and is returned after check-out provided no damage is noted.

Cancellation terms depend on the booking platform used. For direct bookings, cancellation is fully refundable up to 30 days before arrival. Feel free to write to us for full details.

Vue sur la piscine et la pinède

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Write to us if you need a clarification about the sleeping setup, arrival, the chalet or the organisation of the stay.